Frequently Asked Questions

  • I currently only offer teletherapy session. I practice remotely through a HIPAA compliant video platform. I work with individuals who are located in NY, NJ, and FL.

  • I am an out-of-network provider and do not participate in any insurance plans. However, many health insurances offer out-of-network reimbursement for therapy services. I will provide the required document if you choose to request reimbursement from your insurance company.

    I can also offer a sliding scale fee for those in need of service but who cannot pay the full fee.

  • You can contact your insurance provider to determine your out-of-network benefits.

    Here are some helpful questions that you can ask them:

    • Do I have out-of-network benefits?

    • Does my plan have a deductible? How much of my annual deductible has been met?

    • What percentage do you cover for out-of-network mental health providers?

    • Is there a maximum reimbursement per visit or per year?

    • Do I need a certain diagnosis to get treatment coverage?

    • Is there a specific claim form to submit for reimbursement?

    • When do I submit a claim form?

    • Do I need a pre-authorization? If so, how do I obtain it?

    • Are there any other requirements in order to receive out-of-network benefits for therapy sessions?

  • If you need to cancel or reschedule your appointment, please let me know within 24 hours of your scheduled appointment. If we reschedule our appointment within the same week, there is no charge. However, please note that if we are unable to reschedule, you are responsible for the cost of your session.

  • You can reach out to schedule a free 15-minute phone consultation through any of the following: 

    Contact Form

    Call (516) 206-2728

    Email info@compassionatecbtcare.com